Customer Service

Shopping & Payment

How to shop:

1. Once you've seen a product you want to buy, click purchase to add product to  the shopping cart. Similarly, you add additional items to your cart.

2.After you have added all the products you wish to purchase in the shopping cart, go to checkout, whose link you can find on the top right - Checkout - on the current page.

3.Select the desired method of delivery.

4.Check that all the products you wish to purchase are in your shopping cart. Do you want to change the quantity or remove any items you may do so at checkout. Want to add a product into your cart? find them as usual and click on purchase to update the shopping cart, and then you then proceed to checkout again.

5. Choose method of payment.

6. Enter your address and personal details.

7.Once all information is filled out correctly and you made sure that you put the right products in the shopping cart, confirm your order by clicking Finish.

8.You will receive an orderconfirmation e-mail confirming that we have received your order.

9.You will also receive an e-mail with a delivery confirmation when your products leave our warehouse.

Please contact us for more information.

Payment Options

PAYPAL

All purchases on deadbyapril.com are handled through paypal.

 

Gurantee

Always 14 days of right to withdrawal

As a customer at deadbyapril.com you always have a 14 day righ to withdrawal after your purchase.

Waranty

We sell all our products with a 1 year waranty.

 

 

Delivery Conditions

See our deliveryoptions and conditions at the checkout. 

 

 

Privacy Policy

We handle your personal data according to PUL

When you place your order with us you state your personal data such as name, address and social security number. Meanwhile, you agree that we may retain and use your personal information to enable us to fulfill our commitments to our customers. We document additionally certain communications we have with you by phone or email, to give you the best service and follow up your errands.

According to the Personal Data Act (PUL), you are entitled to get the information we have stored about you. If the information is incorrect, incomplete or irrelevant, you can request that it be corrected or removed. If so, contact our customer service.

We will never give out your personal information to third parties.

 

Use of cookies

This website uses "cookies" to help you get a personalized Internet experience.

 A cookie is a text file that a web server places on your hard drive. Cookies can not be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the main purposes of cookies is to tell the Web server that you have returned to a specific web page, so you can get a personalized experience when you visit the website again. You can choose to accept or decline cookies. Most browsers accept cookies automatically, but you can usually change your settings to not accept cookies if you prefer.

If you disable the cookie function, it is possible that you can not fully exploit the interactive features on this website or any other website that you visit.

 

Anti-SPAM Policy

We take the direct distance from everything associated with spam, or spam, to do. We participate not to send spam, and do not send e-mail from third parties or relating to goods or services which are not directly related to our business.

As our customer, you can get an email regarding your order, payment or other communication you initiated, and information, newsletters or offers about our relationship.

If you have opted to receive our newsletter we will send you information and product offers to you via email. If you no longer receive any newsletter you can easily unsubscribe via the unsubscribe link in the current newsletter, or contact our customer service if you need help.

 

Payment Security

 

At PayPal, we put people at the center of everything we do. Founded in 1998, we continue to be at the forefront of the digital payments revolution, processing almost 12.5 million payments for our customers per day. PayPal gives people better ways to connect to their money and to each other, helping them send money without sharing financial information and with the flexibility to pay using their PayPal account balances, bank accounts, PayPal Credit and credit cards. With our 165 million active customer accounts, we have created an open and secure payments ecosystem people and businesses choose to securely transact with each other online, in stores and on mobile devices. PayPal is a truly global payments platform that is available to people in 203 markets, allowing customers to get paid in more than 100 currencies, withdraw funds to their bank accounts in 57 currencies and hold balances in their PayPal accounts in 26 currencies. PayPal is an eBay Inc. (Nasdaq: EBAY) company. In September 2014, eBay Inc. announced the planned separation of eBay and PayPal into independent publicly traded companies in 2015. More information about PayPal can be found at www.paypal.com and www.paypal-media.com. More information about the planned separation of eBay and PayPal can be found at update.ebayinc.com.

 

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